DO YOU REQUIRE A RENTAL CONTRACT?
YES. ONCE YOU HAVE CONFIRMED YOUR DATES AND SENT THE REQUIRED DEPOSIT FOR YOUR RESERVATION WE WILL SEND OUR HOLD HARMLESS RENTAL AGREEMENT VIA DOCUSIGN.
DO YOU ALLOW PETS?
WE LOVE ANIMALS, BUT DO NOT ALLOW THEM IN OUR HOME. WE HAVE SOFT LONGLEAF PINE FLOOR THROUGHOUT THE HOME THAT ARE SOFT AND DOG NAILS DESTROY THEM. SORRY!
EVENTS & PARTIES?
WE DO NOT ALLOW EVENTS OR PARTIES ON THIS PROPERTY. WHILE WE UNDERSTAND YOU WILL HAVE DINNERS AND FRIENDS OVER TO ENJOY THE LAKE. A HIGH HEADCOUNT WILL NOT BE ALLOWED.
OCCUPANCY?
THE CITY OF AUSTIN SHORT-TERM RENTAL ONLY ALLOWS 10 ADULTS (KID OCCUPANCY IS NEGOTIABLE). EVENTS AND GATHERINGS AND OVERNIGHT GUESTS EXCEEDING OUR AGREEMENT ARE NOT ALLOWED.
CANCELLATION POLICY?
WE OFFER A 100% FULL REFUND 45 DAYS PRIOR TO CHECK IN. WE DO NOT OFFER REFUNDS ON HOLIDAY OR AUSTIN EVENT BOOKINGS (ACL, DELL MATCH, FORMULA 1, SXSW OR HOLIDAYS).
CHECK IN & CHECK OUT?
WE OFFER A 3PM CHECK-IN AND A 12NOON CHECK OUT. THE CHECK IN TIME IS SOMETIMES MALLEABLE DEPENDING ON THE CLEANING CREW AND TURN OF PREVIOUS BOOKING. PLEASE INQUIRE.